| Level of Measurement | Examples |
|---|---|
| Production Focus: Practitioners' own qualitative assessment of what was done. Also can involve involve expert or peer reviews. |
Quality Assessments
|
| Message Exposure Focus: Output produced, specifically the number and quality of opportunities created to communicate a message. Publicity exposure also can involve assessment of the proportion of positive versus negative coverage, as well counting inquiries received. Other measures of impressions include: number of hits on web site, number of people who receive mailings, or number of people who attend events. |
Media Impressions
|
| Awareness
Focus: Audience learning of message content, usually determined by surveying or asking audience members following message exposure. Emphasis on impact, rather than message quality or output. |
Knowledge measures
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| Attitudes
Focus: Effect of a message on audience's predisposition toward a topic (positive or negative). Attitudes serve as a potential predictor of future behavior. |
Opinion measures
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| Audience Actions
Focus: Guage effect of message on actual behavior of target audience in areas such as buying, investing, donating, working or voting. |
Self-reports about or observations of behavior
|