Strategic Communications



                       PROGRAMS/CAMPAIGNS OVERVIEW  

Core Competencies                   Program/Campaign Plan Elements 
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Research                            1.  Problem Statement and
 -- Organization                         Situational Analysis
 -- Opinions of Publics                
 -- Opportunities                     

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Planning                            2.  Identification of Key
 -- Creative Process                    Audiences
 -- Within Constraints of                --External v. internal  
    . Goals, needs, objectives           --Primary v. secondary                                            
    . Organization culture               --End targets v. influential
    . Time                                  intermediates   
    . Budget                             --Active v. aware v. inactive 
    . Communication Practices            --Segmented by demographics,
    . Ethics                               psychographics, geodemographics
    . Law                           3.  Statement of Organization Goals      
    . External Developments              and Communication Objectives (specific,
 -- Culminates in strategy:              measurable, realistic, time-specific)
      what you want to say to       4.  Action Strategies (policy changes,
      whom through what medium            additional research, other actions)                            
 -- End result: written plan        5.  Communication Strategies
      for client approval                --Themes (key message ideas)
                                         --Media or Activities/Event
                                           (Public media, interactive media,
                                           controlled media, events, one-on-
                                           one communications)
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Implementation                             
 -- Involves day-to-day develop-    6.  Tactics/Tasks          
    ment of plans as opportunities,      (Including quality control,
    problems present themselves          copy testing)      
 -- Need to avoid major devia-      7.  Timetable (based upon deadlines,       
    tions from the plan or               target distribution dates)
    revise objectives and adapt     8.  Staffing (Staff, agency,
    strategy if needed.                  freelance, vendors)               
 -- Follow principles of effec-     9.  Budget       
    tive communication
               
                                             
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Evaluation                         10.  Evaluation and Feedback
  -- Flows out of objectives              Quality Measures (input)
  -- Essential part of plan               Output Measures 
                                          Outcome Measures (impact)

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